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On The Side Spa

In order to provide nourishment for the body, soul and mind, On The Side is dedicated to providing the finest treatments which use holistic products to achieve maximum therapeutic results.

Spa Hours:

Monday - Friday - 9:00am - 9:00pm
Saturday - 9:00am - 7:00pm
Sunday - 10:00am - 4:00pm

For Your Consideration:

Upon Arrival -- Your time with us is precious. Please arrive 15 minutes prior to your treatment.

Spa Attire -- We want you to be comfortable. Massage services are best received fully undressed, however, if you prefer to remain clothed, undergarments may be worn. Robes and slippers will be provided.

Communication -- The best treatments require open communication with your therapist. Please let them know your objectives, if you would like attention on a particular area, have any special needs, or any medical conditions or allergies.

Gratuities -- If you were happy with your services, it is customary to give a 15-20% cash gratuity to your therapist. Small envelopes are available at reception for all gratuities. Gratuity may not be charged to credit cards.

Products -- All of the product used in our services may be purchased in our retail store.

Same Room Treatment Option -- Couples and friends can enjoy their spa experience together in our expandable treatment room. Please request upon reserving your service. Body Treatments are ineligible to be performed as a couple’s treatment.

Spa Policies:

Please try to book your treatments in advance by calling 908-232-6595.

Cancellation:

As a courtesy to all of our guests we require a minimum of 24 hours notice for cancellation or rescheduling of treatments Monday-Thursday, and 48 hours Friday, Saturday and Sunday. Guests who book appointments who can not join us for their scheduled time or notify us to cancel their appointment within the notification period will be charged 50% of the full treatment price. We do not provide refunds for cancelled appointments. However, if you reschedule your appointment with the original therapist, within 30 days, the 50% penalty fee will be credited to your service. Please note that a credit card number is needed to hold your reservation.

Quiet Environment:

As a courtesy to all of our guests, please maintain a quiet level of conversation, limiting the use of cell phones to emergencies only.

To guarantee the tranquility of our spa to clients, children under the age of 10 who are not receiving spa treatments are not permitted in our spa areas.

Gift Cards:

Gift cards are redeemable for services and products only and are non-refundable. They must be presented at the time of arrival. We can not be responsible for lost or stolen gift certificates. All gift cards expire two years after the date of purchase

Please note: 7% NJ Sales Tax will be added on massages and bodywork only.

Service Fees are subject to change at any time.

 

ON THE SIDE 740 SOUTH AVENUE WEST WESTFIELD, NJ 07090 908.232.6595 INFO@OTSNJ.COM